Comments on: Rotten DSL-ISP companies here in Manila

By: Sasha

Sasha — Wed, 04 Mar 2009 14:20:00 +0000

@Khyadee… You call their hotlines and ask to talk to someone higher than the CS you are talking to. Or better yet, go to their web site and find the contact number or email of someone from their Sales division. That’s what I did when I complained regarding a bank’s inaction over a very important issue. I emailed the CEO and an executive called me up. And I suggest you find blogs airing their grievances on Smartbro. Mag-comment ka dun and see how the other visitors faired with their complaints.

By: Sasha

Sasha — Wed, 04 Mar 2009 13:38:46 +0000

@Mike… Read my post about you???

By: Sasha

Sasha — Wed, 04 Mar 2009 13:34:16 +0000

@Maiylah… Oo eh, di maganda ang Destiny, sis. Nakaka-disappoint nga sobra. Yung Sky Broadband alam ko Bayantel din yan. May feeling nga ako na kaya pangit na service ng Bayantel dahil nakatutok sila sa Sky Broadband eh.

By: Sasha

Sasha — Wed, 04 Mar 2009 13:06:55 +0000

@Raquel… Oo, it turned out I jumped from one bad ship to a worse one. Kainis nga! Naiinis ako kasi ang bagal ng connection. Parang di ako naka-DSL… Swerte mo kasi wala kang prob sa Smartbro. Baka malapit ka sa tower ng Smart kaya ok. Yan ang isa sa pinaka-worse na DSL dito sa Pinas ngaun eh. Based na rin sa mga nababasa ko.

By: Sasha

Sasha — Wed, 04 Mar 2009 12:59:45 +0000

@Eastcoastlife… Ah yes, these are companies with lousy customer service. They will only take notice of you when you air your grievance online and they know so many people can read it. I think Japan has the best internet connection in Asia. And India as well, I think.

By: Khyadee

Khyadee — Mon, 02 Mar 2009 09:28:31 +0000

Does anyone from you guys know where can we complain about this providers??? I am having issues with smart and I am sick and tired of their poor customer service who doesn’t know what the hell they are talking about and giving wrong information’s. All they want is your money and don’t give a s**t! about you at all. We all have customer rights and we expect a good service from them… and to you Mike… just think of the quote do not give promises you can’t keep… Because this is what these providers are doing… We just want to get the most of what we are paying for… I am currently shopping for new ISP, any suggestions?

By: Mike

Mike — Thu, 26 Feb 2009 09:29:20 +0000

Bloggers, you all think you own this world eh, what are you American? hahahaha, What do you expect from 1,200 monthly bill. You want a better and faster Internet then get a business line or get a cable internet from Skycable,oh i forgot bayantel own skycable. If you dont like there service then dont pay them, thats it. Peace V_^_^_v

By: maiylah

maiylah — Tue, 24 Feb 2009 23:57:20 +0000

ganun ba, sis? di rin pla maganda ang sa destiny? dito sa bahay we’re using both pldt and skybroadband (recently lang ung latter) and so far ok naman … so far. lol

By: Raquel

Raquel — Tue, 24 Feb 2009 04:12:49 +0000

Sorry about what happened, yay mas worst pala ang Destiny. I agree, kakainis talaga pag no internet connection tayong mga bloggers. Btw, so far wala akong problema sa smartbro.

By: eastcoastlife

eastcoastlife — Sun, 22 Feb 2009 16:47:05 +0000

Gosh, Sasha. The companies you mentioned look bad. I have heard of the bad online reception from several Filipino bloggers. Even in Singapore, we do not have good reception too.