Alexa Rank

Posted on December 19, 2008 | 11 Comments

There was a sudden dip in Alexa ranking across the blogosphere the other day when they did their usual update. I wondered how come some of my blogs went back to the millionth rank and one got back a No Data.

I contacted Alexa support to ask what happened. And I got this response from them:

Thank you for contacting Alexa Internet about the inconsistent/inaccurate traffic data on our website. A recent change to our servers resulted in our erroneously displaying traffic data that was out of date. (It was from November.) We have implemented a change to those servers and anticipate current, accurate ranking information to be displayed on alexa.com shortly. We appreciate your having brought the bug to our attention and regret any inconvenience.

For future use, you may wish to download the Alexa Toolbar as a bug on our website like this does not affect the Alexa Toolbar. The correct Traffic Rank is displayed in either the Alexa Toolbar for IE or Alexa Sparky for Firefox. You can download these free tools here: http://download.alexa.com/

We appreciate and thank you for your support.

So my border was right. It was a system glitch. Anyway, as they have said in their email, expect the rankings to be back to normal within the day. I just like how they reply fast to emails sent to them. This is the third time I used their contact form and in all three cases, they responded within a few hours.

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11 Responses to Alexa Rank

  1. Pingback: Cocktails After 5 » Blog Archive » Alexa Rank

  2. Michele @ The Integrated Mother | December 20, 2008 at 5:30 am |

    Good to know. I wondered why Alexa’s numbers have been so up n’ down. Thanks!

    Michele @ The Integrated Mother’s last blog post..Walt Disney World Dedicated the Park to ME!

  3. jeniffer | December 20, 2008 at 2:42 pm |

    ate sasha..MERRY CHRISTMAS! a christmas greeting is awaiting for you in my blog. Pls. Take a look.
    and also here’s my greeting card. click this ECARD
    Hope you like it!!! More blogging year’s for us to come!! mwaaahh..

  4. Rach (Heart of Rachel) | December 20, 2008 at 3:03 pm |

    I also appreciate quick replies on queries.

    Have a lovely Christmas season.

    Rach (Heart of Rachel)’s last blog post..Photo Hunt :: Wide

  5. Mizé | December 21, 2008 at 8:04 am |

    Hi.
    I also noticed a drop in my blog´s Alexa rank and others that I visit trough Entrecard. I wondered why, but thought it was related to less droppers.
    Thanks for sharing this info, my ranks are back since yesterday and now I understand what happened.
    A good weekend!

    Mizé’s last blog post..Blogger Status: Health Update

  6. Windmill | December 22, 2008 at 11:50 am |

    Hi Sasha,

    I wish you Yuletide Joy and A Blessed New Year together with your family.

    Happy Holidays!

  7. Shelly | December 22, 2008 at 10:46 pm |

    I was wondering what happened. Mine jumped too and I couldn’t figure it out. Thanks for the info.

    Shelly’s last blog post..Throwing Stuff Together

  8. reyna elena | December 23, 2008 at 9:48 pm |

    gurl, just wishing you a very merry holidays!!!

    reyna elena’s last blog post..Tita Cory apologizes to Joseph Estrada

  9. Fear Of Long Words | December 23, 2008 at 11:27 pm |

    Looks like everything is back to normal :D

  10. Rach (Heart of Rachel) | December 24, 2008 at 1:19 am |

    I came by to wish you and your family a beautiful Christmas. God bless.

  11. bokjae | December 29, 2008 at 8:44 am |

    Happy New Year to you and may your Alexa Ranking tops the 100k mark! haha!

    bokjae’s last blog post..Thoughts Worth Pondering