Both my Paypal withdrawals, made on January 25 and February 1, 2008, are approved already! Finally, the problem has been resolved. I do hope everybody’s pending withdrawals are completed by now.

Happy Tuesday everyone!

*All the tags and awards will be posted in the next few posts. Thanks! 😉

Here is an update on the issue regarding Paypal withdrawals that are still pending for quite some time now.

Paypal acknowledged the problem already.

We are aware that users in certain countries such as Malaysia, India, Indonesia and the Philippines, are currently unable to complete withdrawals to their Visa® credit, debit or prepaid cards. We are working diligently to resolve this as quickly as possible so that you can access your funds. We hope to have this resolved in the next 72 hours and will let you know once we have more updates.

So there is no problem on Unionbank’s side. Nevertheless, in my opinion, they should still make an official announcement regarding this issue. Some bloggers assumed (that includes me) that the problem lies in their system. Or probably relationship with Paypal. Most of the bloggers who got affected by this withdrawal problem are Unionbank EON cardholders.

Anyway, here is an email sent to Pam…

Due to a technical issue we have experienced starting on January 20, 2008 we have been unable to successfully withdraw funds to your credit card. As we work through resolving this issue you may experience one of the following scenarios:

* Pending status - if your withdrawal is ‘pending’ then we are still working to resolve the issue and complete your request. We are treating this issue with high priority and will update you as soon as it is resolved.
* Completed status - if your withdrawal is ‘completed’ then we have processed your request and the funds will post to your credit card in 5 to 7 days

You should not see any delays on future withdrawals.

We apologize for any inconvenience caused and we appreciate your business.

Yours sincerely,

PayPal

Apparently, there was a maintenance done on January 24-26 causing glitches in Paypal’s system. Some of those who had/are having a problem are now showing Completed in their withdrawal transactions. Good for them! My two withdrawals are still showing a Pending status. Hopefully Paypal will be able to sort this out soon. What’s important is that they have acknowledged the problem and is doing something about it as evidenced by those with their withdrawal transactions completed already.

I would also like to recommend to you guys to use the Withdraw to Bank Account instead of the Withdraw to Credit Card option. I tried withdrawing $100 yesterday and it is already completed as of this afternoon. Ganon kabilis! Hopefully it gets credited to my Unionbank account right away.

As you can see, withdrawing funds to your credit card takes 5 days. 2 days more to get it credited to your bank account. With the other option, it takes a day to get it processed within Paypal and hopefully, two more days to get it credited to my bank account.

Will let you know how long it took to get the funds credited.

Happy weekend everyone! May the following week will bring more luck and love to all of us 😉

It seems there has been an ongoing problem with withdrawing funds from Paypal to your Unionbank account. I have withdrawn funds last January 25, around 9PM to my Unionbank Savings Account. I expected to receive it last February 1st or 2nd because it normally takes me around 5-7 days before funds get credited to my account. It’s now February 5.

Last Sunday, February 3, I contacted Paypal asking if there is a problem with my withdrawal because it is still showing a ‘Pending’ status. I haven’t received any response. Last night, I can feel symptoms of a panic attack so I emailed them again, now citing the ID number of the transaction because I forgot to include it the first time. Still, no response.

So an hour ago, I called up 84186 - Unionbank’s Phone Banking, and talked to a customer support representative. I didn’t get any answer from the CS aside from she will report the matter first. I expected as much. After that, I called up the branch. I talked to a very pleasant Joy of Emerald Avenue branch (Wynsum Bldg) and she listened to my problem and told me she will get back to me after she has talked to someone from their head office. She did call me back but she still has no answers for me. Head office wants the customer to call CS directly. I. DID. THAT. ALREADY!

Now I am into a full-blown panic attack. I have withdrawn 2 batches of my funds there! I have been advised by my good friend Devilicious that her writer has been having the same problems with her withdrawal since January 14. JANUARY 14!!!

Someone from Unionbank needs to address this right away. Because according to D’s writer, Paypal’s response to her is to get back to her bank. Paypal has nothing to do with the withdrawal processing. She’s using an EON account, by the way. EJ Foronda of Unionbank called me up a few minutes ago, most likely because of Joy from Emerald branch. He apologized and promised me he would look into this matter right away. He told me to email him the details of my pending withdrawal and he will try to get to talk to someone from VISA or Paypal and will get back to me asap. Thank goodness!

UPDATE: I haven’t gotten a call from EJ of Unionbank yet. When I called CS, they still cannot address my concerns and is actually passing the blame to Paypal. According to a CS I spoke to, Unionbank is just a receiving bank. If they don’t get any remittance from Paypal, then there is nothing to credit. Might be true. But what is frustrating about this answer is that, it just skirts the issue at hand. Shouldn’t they be looking into this??? In my opinion, they should! A friend of mine withdrew funds to her Citibank credit card and encountered no problems. I am thinking that if the problem lies with Paypal, then there will be complaints coming from other than those using Unionbank accounts! That simple!

Unionbank better address this right away! A lot of people are experiencing the same problem as mine. Read the links below…

Aggie’s Paypal Money Withdrawal Problems

I got the following link from her blog post. Thanks, Aggie!

E-bay Forum - PayPal Pending Withdrawal Problems

Read comments in this post and at Aggie’s as well. And Pam is also having the same problems. My Feb 1 withdrawal should have been showing a “Completed” status already. It’s “Pending” till now.

Now, I am wondering if any of you have encountered, or is currently settling, the same problems as mine? Care to share what happened and how you were able to solve it?

*Originally posted last Feb 5, 2008 at 11:33AM