My DSL connection is highly erratic once again. I don’t know if I should call Bayantel up again. I believe most of their customer service support there know me already. I have been calling them up from time to time since December because of the erratic connection. For the past week and a half, I didn’t encounter any problems. That’s after I called them up and ranted about their poor service once again. I am a good client, I pay on time and have been with them for a number of years now (the DSL connection though is almost 2 years only). I believe I deserve a better service than the one they are giving me. So the service went well after that call.

But here we go again. I lose connection every few minutes/hours. I will get continuous connection for a few hours and then it will get erratic again. I am tired of calling them up repeatedly just to get a better service. Do I really have to do this all the time?

You know, here in Manila, we only have a few internet service providers. The big ones are PLDT, Bayantel, Smart and Globe. There are cable providers like Destiny. Bayantel is one of the cheaper ones. I pay only 1,200 pesos per month for DSL and landline services. It will make you think that just because it is cheap we get poor service? I hear negative feedback about Smartbro and PLDT MyDSL. I guess there are negative feedbacks on all these providers.

I don’t know if I should just stick with Bayantel or try a new provider. I will ask around about Destiny. I use Destiny for our cable services.