Why Clients Are Much Better Than Employers Any Day Of The Week

When it comes to freelancing or becoming self-employed, the pros and cons of working for yourself will be argued over ad nauseam. There are real downsides, including the prevalence of stress amongst freelancers. However, for some, the argument is settled by one factor above all else: the idea of working for an employer vs. working for clients. Some people might not see the difference, so we’re going to go into the indisputable reasons that having a client base is much better than having a boss.

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You can set your own terms

When you decide to offer your services out to the market, you get to set the price. There will undoubtedly be clients who want to try and find some wiggle room or get you to provide extra services, but it’s up to you at the end of the day.

They don’t have all the power

Employers and clients both pay you. Legally, they are obligated to. But employers are a lot more likely to flaunt those obligations, even unintentionally, in little ways that end up costing you. When you’re paid late, it could mean you have to spend using credit, in which case you end up losing more money in the end. To anyone caught in that cycle, finding a personal attorney for wage theft is an easy recommendation. Late invoice payments are a concern for some freelancers/self-employed business owners, but the client doesn’t have all the power in that relationship. The contract does, and it’s riskier for them to try to ignore it than to simply eat the costs.

You can say no

If a client tries to take control of how much you get paid and which services you offer or they have failed to pay on time in the past? You can simply say no to them. You might be hesitant to say no to a client in your early days, but don’t just think of it as turning down money. Think of it as not choosing to spend your time on a less profitable income source that gives you more trouble. Other clients will come.

It’s your methodology

Similarly, clients can’t tell you how to work, where to work, how to dress or make any of the other demands that employers can. You should try to work in a way that makes sure you deliver what you promise, but how exactly you get to that conclusion is up to you.

It’s all about value

To clients, you aren’t just another employee. You are a professional service provider, so long as you get your branding right. In real terms, that means you are genuinely more likely to feel more valued by a client than by the average employer.

Freelancers and the self-employed have to consider the wants and needs of their clients seriously at all times. However, they are not beholden to them. If you want to guarantee yourself fair relationships with a little more power on your side, you’re a lot more likely to get with clients than employers.

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Weird Things That Can Impact Whether You Win A Client

As a freelancer, you will live and die based on whether or not you can win new clients. You might think this is just a matter of showing a brilliant portfolio of previous work while also making sure that previous clients sing your praises, typically by delivering an excellent level of service. But actually, there are certain things that can impact whether or not you win a potential client. These factors can come into play whether you are communicating by email, on the phone or in person. Let’s look at a few and make sure you are not losing the interest of a potential client due to a weird mistake.

Exerting The Right Pressure

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The handshake is synonymous with making a business deal or forming a new partnership. But it’s also the way you greet a potential new client, and it does matter. Your handshake has to exert the right amount of pressure because people can tell a lot about someone by the way they shake hands. Or at least, they think they can, and that’s what matters. It doesn’t matter whether it’s true or not, their perception will change based on how you hold their hand. You need to apply marginal pressure as this shows confidence and don’t hold for too long because this is a key sign you lack people skills. When you are shaking their hand, do keep eye contact as this demonstrates authority.

Smile Like You Mean It

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You do need to make sure that you aren’t too serious through a meeting with a potential new client. Remember, they need to feel completely comfortable and relaxed. At the end of the meeting, you need them to go away knowing without a doubt that you are the right person to handle their project. So smile, tell a joke and make them feel at ease before breaking into the plan for the project that they are offering you.

Keeping Up Appearances

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Appearances do matter, and they can even be a distraction. You might have chipped your tooth. This can suggest that you can’t afford to have it fixed or that you don’t care about little details. Use an emergency dentist to get an issue like this fixed before the meeting to avoid this negative perception. It’s just one example of how appearance matters.

The Right Return Time

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If you’re being contacted by a potential client online, you need to think about the amount of time you take to return the email or phone call. You might leave it for a while, thinking this shows that you are busy with lots of clients. It could also show that you are overstretched and don’t have the resources needed. As such, you should leave it a day and perhaps even set up an automated email response alerting the client you will be in touch within 24 hours. This shows a great level of professionalism and also gives the air of a successful business.

We hope you take these details into consideration the next time you’re trying to grab valuable new client. If you do, we’re sure the endeavor will be a great success.

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Ways To Better Manage Your Business

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The hardest part of making your business successful isn’t pulling in sales but managing all aspects of operations so that everything stays in one piece. If you were entrepreneurial enough to create a business with an innovative product or service to sell to the market then you’re likely already skilled (or becoming more skilled) at bringing in profits, but that isn’t enough to keep your company successful.

You need to think about your future plans for the company in terms of growth, how to invest your finances to ensure continued success, new projects that consumers want, keeping employees on track, and so much more. It’s difficult to keep on top of everything as the boss because being an innovative leader isn’t enough. You also need to be a smart and sensible leader. Here are some ways in which you can achieve that goal through better management of your business.

Organize your finances

Money keeps the wheel of business turning. As mentioned in the introduction, however, making profits isn’t enough. You’re doing something well right now and that’s great but you need to think about things in the long-term. The market never stands still. What works well today may not work well tomorrow. If you want to keep making money then you need to invest your profits into improving your business so that it can grow to meet increased demand. Shying away from spending your company’s money on improvements is riskier because you run the risk of getting left behind and losing your current traction. Of course, you need to learn how to budget so as to organize your business’ expenditures. You need to be sure that you make smart investments and never spend beyond your company’s means.

Still, if you’re really struggling to get your business’ financial affairs in order then it can’t hurt to get some help. You could hire a professional to dish out advice but that’s a cost that’ll add another financial burden to the list. And understanding how to look after your money might not be the problem; putting your knowledge to the test and actually organizing your business’ accounts might be the real problem. You could do some research into the best robo-advisors on the market as these automatic digital platforms can use algorithms to assess your company’s financial data and offer smart advice. Technology can even help to automatically invest for you. The point is that you might be intelligent enough to understand smart financial methods but not have the time to oversee and assess every last piece of data by yourself.

Support your workforce
At the end of the day, your business won’t run smoothly if your employees aren’t organized. You might have a clear and focused mindset when it comes to running your company but that isn’t enough if your workers are on different pages when it comes to projects and the general objectives of your business. It’s important to hold frequent meetings so as to ensure that the whole team knows what is expected of them and where they fit into the business’ overall plan.

You should also aim to reduce the time employees spend on menial tasks because this will mean they can focus on the work that really matters to the company. As mentioned earlier, automated software is the way to go when it comes to administrative processes. Why waste a human being’s time on something a computer can do? You might even want to look into a virtual receptionist or a virtual call center so that customer service can be handled off-site.

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The Art Of Selling On Trend

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In the past, business owners would usually have to decide what they wanted to sell or do long before they ever got started. Having a physical store restricted people to a company which would change as little as possible, making the most out of signage and other purchases which had to be made. Of course, though, nowadays, this sort of issue doesn’t exist, as the Internet makes it a lot easier for a company to adapt. To help you out with this, this post will be showing you how to start selling on trend.

Researching: The biggest part of this job will be the research you do at the very beginning. Thankfully, you don’t have to predict the future, as other people will notice trends long before you have to. Instead, you just have to know where to look to find the next big thing. Websites like eBay have their own trending pages which can be followed. Along with this, though, websites like Instagram and Pinterest can be great for finding the most popular items at any given time.

Sourcing Goods: Once you have an idea of what you’d like to sell you can start to think about where you’re going to get it from. There are loads of wholesale retailers out there, and you can buy pretty much anything you’d like in bulk. In the case of e cigarettes, for example, websites like E Liquid UK have loads of options for you to choose from. With the amount you can make from products like this, your bulk purchase will often be very good value. Of course, though, you should always do some number crunching to make sure you’re getting a good deal.

Making The Right Listings: With your products in hand, you’ll be ready to start the process of putting them on the web. As your business will be adapting with the times, it won’t be worth building a website, as it will have to change too much. Instead, websites like eBay enable you to sell without a dedicated site behind you. This will always cost a little bit of money. But, unlike other platforms, eBay always has a huge population of active customers.

Into The Future: Finally, it’s time to think about the future of your company. As time moves on, the trends you’ve bought into might drop off in popularity, and it will be time to move onto something a little bit different. At this point, you can start the whole cycle again, using the first attempt to teach you as much as possible. The old products which you’re no longer going to be selling can be reduced in price and sold as soon as possible to make room for the new.

Hopefully, this post will inspire you to start working harder on the time you put into your online business. Not a lot of people realize how easy it can be to appeal to customers. But, by simply providing something they like, you can start to make a huge amount of money.

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Running A Successful Online Store

Being a business owner comes with a lot of responsibilities, including the upkeep of your store. If you’re an online trader, then it can be a little more difficult to manage your ‘store’ because it’s virtual. If you’re not tech savvy and something goes wrong, you could risk losing out on days, possibly weeks of all important business. Here’s how you can run a successful online store.

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Man the decks

In every sense of the phrase, you should be manning the decks of your business. This means having someone on the phones during business hours to deal with enquiries and complaints. You should also hire someone that can sort out any technical issues for you if something were to go wrong and you don’t know how to resolve the issue. Finally, making sure that you have members of staff ready to pack and distribute the items that you’re selling is also very important to business.

Sort out your delivery service

One thing that many online stores fail with, is their delivery services. Often, companies will go with the cheapest option for them so that they can offer free delivery to their customers. It’s a well known fact that customers would rather pay for the delivery because it means that their package is in safe hands and often means that it will get to them much faster. Shiply offers courier services and offer very competitive prices. Choose a courier and stick with them.

Ditch automation

If you’re using a service like eBay to sell your products, then make sure that you don’t have any automatic messaging services turned on for your customers. This often comes across as spammy which turns customers away from using your service again, if at all. As mentioned earlier, make sure that you have someone on hand to answer any queries or complaints rather than sending back an automated message.

Give customers as much information as possible

Buying items online is risky because until the item arrives to you, you never know if the picture is anything like the item you’re going to be receiving. Make sure that you give your customers as much information as possible so that when they are viewing your items, they can better make a decision on whether to buy it or not.

There’s nothing worse than looking at clothing online and the sizing chart being vague with a chart that says xxs-xxl. Nobody wants to risk getting the wrong size, so make sure that you have measurements to each of your sizes so that your customers can pre measure before buying. The same goes for other items too. Make sure all sizes and weights are displayed so that your customers don’t have a shock and are disappointed when they receive their delivery. This also protects you as a company too, because you’re not lying or hiding information from your customers.

Take these things into consideration and enjoy running a successful online store!

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Is Your Business Secure?

Running a business isn’t an easy thing to do, I think many of us can agree on that. There is always so much to think about when it comes to the day to day management of your business and staff that sometimes things that matter can become less of a priority to you, and one of those is business security. But yet, in any office, you have technology that has a value. Many businesses have stock that has a huge value and not to mention some of the damage that can be done digitally, so why wouldn’t it be a focus of yours?

That being said it can be easy to be distracted by other aspects of your company, and with that in mind, I thought it would be an ideal time to share with you some of the ways you can ensure your business is fully secure moving forward.

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Are you covered from digital theft?

Much of what is important to a business is stored digitally these days through hard drives and smart devices, and so this means that all businesses are at risk of theft digitally. In a nutshell, this means that someone hacking into your servers and gaining all aspects of your business. From personal information and records to bank details of your business and even personal information of customers. Being hacked is not something you want to happen, so it’s always a good idea to ensure that all hard drives and technology aspects of your business have some form of protection placed on them. It’s also a good idea to only keep the information that you need and regularly audit to ensure that other sensitive information won’t be put at risk.

Is your premises secure?

Not only do you need to think about your business security digitally, but you also need to think about the offices and business premises that you have. A good security alarm these days can now be linked to local police departments so that if something were to happen the authorities would be notified straight away. Other aspects of physical security could be surveillance cameras, or even hiring someone to keep watch during out of hours.

What about sensitive information?

Most businesses have some form of sensitive data, that could be customer information and payment details, or that of members of staff when it comes to HR records, payroll and employment details. It is vital to keep this information safe and secure, and so it might be worth having some form of extra security placed on those records. Sometimes people can use services to verify your customer’s identity through visual and verified documents, and the same could be done for members of staff. For example, there could be visual checks placed on sensitive information of customers or staff, and only verified people can access it at any time. This could also protect you from rogue staff members trying to sabotage your business.

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The use of strong passwords

It may sound very basic, but when was the last time you changed your password? Some people can be guilty of using the same password for a multitude of things or worse still not changing them for a number of years. This puts your business at risk so it is always advisable to regularly change passwords and encourage staff to do the same.

Create a social media policy for your business

Social media is a great tool for business, but it could also put your business in jeopardy. This is when it is advisable to have a social media policy for your staff members, for example, not mentioning company practices or sensitive information that only certain people are privy to. You may also want to put in a clause in regards to slander from disgruntled ex-staff members.

Have some form of signing in and out book

Many businesses have a lot of people coming and going, but do you really know who is entering your business on a day to day basis. This is when a signing in book could be a real simple feature to add to your business and could help in regards to security. Knowing who has been in your business and subsequently left can help you keep track.

Is there anything else your employees could do?

Finally, your employees can also be responsible for the security of your business but ensuring their desks are tidy and that records and sensitive information are locked away. If you have people locking up on your behalf then ensure that they follow certain procedures.

I hope that some of these tips help you to increase the security of your business.

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Enhance Your Business With A Virtual Receptionist

Most companies employ a receptionist to take calls, speak to the callers, screen the calls and pass the calls to the right person to handle the calls. You will have to pay the receptionist a monthly wage, increment when it is due, and plus other monetary benefits. Sometimes the receptionist will call in sick and you will have to find a temporary receptionist to stand in for her until she is well enough to return to work. A receptionist can resign if she is not happy working in your company or when it is time for her to retire.

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In today’s modern world, more companies are relying on a virtual receptionist to do the work of the traditional receptionist that works in your company. There are now companies providing business owners with virtual receptionists that can handle the normal work done by your staff. A virtual receptionist is an outsourced call handling operator who is trained to manage your companies’ calls from outside your company.

These virtual receptionists are highly-skilled telephone agents. They are trained to carry out the full range of receptionist skills that include message taking, switchboard call forwarding or call patching, dairy management, order taking, emergency call response and etc. Virtual receptionists are trained professionals who are able to handle difficult callers, angry callers and are usually based in a call center and work in a team. They are rarely seen by business clients. Modern technology are able to have your calls from your existing telephone line transferred out to the call centre where the virtual receptionist is without the knowledge of the callers.

Global Business Centers is now a leading worldwide supplier of virtual offices for small businesses, home-based businesses, and international entrepreneurs. Business owners are able to use their prestigious Executive Suites address as their virtual office address on their business cards, website and marketing materials. These prestigious addresses included GBC’S headquarters location in the famed “Golden Triangle of Beverly Hills and other national and international locations e.g. New York City, London and Hong Kong. Business owners using these virtual office addresses need not have to worry about pricey rental for full-time offices.

Clients of Global Business Centers are offered access to personalized phone reception services and postal management at a distinguished mailing address. The professional mail room staff accepts and sign for clients’ mail and packages to be collected whenever convenient for their clients. Luxurious conference room are available for their use. Most attractive is business clients get to enjoy short term leases.

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Invest In A Clover POS System

A powerful tool has taken over the traditional cash register in most restaurants, shops, and stores. Whenever you enter a café, restaurant or when you pay for your purchase, you will see this powerful tool at work. This powerful tool is the Point Of Sale Station.

A Clover POS System usually works with a printer, cash register and a terminal. When the POS is enhanced with other apps from Clover’s, it becomes a powerful tool to help you manage employees and customers. It can help you track inventory, cash flow, make payments, create and view reports, manage time sheets and print documents all in one.

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Whatever the type of business or whatever products you are selling, the Clover POS machine enables you to accept credit cards and debit cards, EVM chip cards and even touchless payments. Using this POS system offers your customers efficient payment solutions and ensures them of a safe, easy, and secure transaction with you. When you use a Clover, you can have the Clover Mini, Clover Mobile, Clover Station, or Clover Go systems working for you, or you have multiple systems. For more details about the devices, Merchant Account Solution is the place to go to for assistance.

In a restaurant, a POS system enables communications between the kitchen and the wait staff. Orders are sent through the computer directly to the kitchen printer. A restaurant can program the POS system to track everything from food usage, to the most popular menu items. Since the POS system acts as a time clock, it is able to help prepare payroll by helping you save money. A POS system can organize profit and loss statement and sales tax for you to help you save time.

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If you are running a restaurant, a mobile Clover Flex device will enable you to check out customers waiting in-line to be seated, at table-side, or even at the counter. You are able to take orders, process a transaction, print the receipt, get the customer’s signature, and even adjust a tip right on the spot. The device has a built-in camera and QR code scanner to help you manage your inventory. It also has a 5-inch touch screen display to view options and capture signatures.

Every system has its drawback and since this system uses a computer, there is a possibility it may crash for some reasons. It is advisable and necessary to have regular backups. Preferably, do a backup at the end of each day’s closing to avoid losing all your data. Information concerning sales, profit and loss statements, and payroll statement.

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