Maynilad web site and hotline

I wrote about Maynilad Water a few times in 2009. It was connected to shortage of water supply and my experience dealing with Maynilad’s customer service. Since I am used to dealing with so-so customer service here in the country, I was suprised that Maynilad’s customer service was actually pretty good. I wrote about it, even putting the Maynilad 24/7 Customer Service Hotline 1626 here.

Since I wrote about Maynilad, I’ve been getting comments asking for help regarding water supply. One woman even left a heartfelt plea for Maynilad to give back their water supply since she already paid their overdue account. I try as best I can to reply to all the comments but some emails left were either erroneously written or bogus.

Let me just reiterate once again that I am in no way affiliated to Maynilad Water Services. I just wrote about that satisfactory one-time customer service experience I had with them. You may contact Maynilad directly through their Hotline 1626 or through their web site at


  • irish jane tan

    bkit until now hnd p dn nkkabit yung line ng tubig q?ang bilis nyo mgputol khit ang bil nmin e nsa 300 pesos lng!! tpos ang mahal p ng reopening fee halos 600 pesos!!almost 2days n nkalipas nkbya n kmi lhat until now wla prin aksyon!!evrytime n tumtwag kmi s hotline nyo lgi nyo lng cnsbi n ppuntahan nyo!tirik n mga mata nmin kkhintay hnd nyo p dn gngwan ng aksyon!ano b nman klasens service yan!pki solusyonan nman!!eto yung acct numeber 53415749

  • bwal po b mag patulo ng kaunti pag submeter ang isang ng rerent ng bahay? Dahil b sa land lady napupunta ung dapat nakukunsume ko?ganun po b? Kc my sarisarili nman kaming submeter. Ineed reply po asap.

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